AI Summary
Cookie Policy
This page explains how UnifyPDF uses cookies and local storage. The short version is simple: some storage is required for secure sessions and preferences, while optional product behavior uses storage only to keep the site working more smoothly.
What this page covers
Cookie policies often sound bigger than they need to. Here is the practical version. The site needs some browser storage to keep people signed in, remember a few interface choices, and protect core routes from abuse. Beyond that, the goal is to keep storage use narrow and understandable.
Support channels
Support ticket system
Open a support ticketBest for tool failures, account issues, billing questions, and anything that needs screenshots or follow up.
Support email
unifypdfsupport@gmail.comUse email when you need to share context, file names, or reproduction steps outside the app.
Useful for quick questions and status checks. For anything sensitive, use the ticket system or email instead.
Essential cookies and session storage
Some cookies or related browser storage are necessary for the site to function. That includes keeping authenticated sessions active, validating requests, and preventing certain forms of abuse or replay problems.
Without that basic storage, account features such as dashboards, tickets, subscriptions, and some protected actions would stop working or become much less secure.
Preference storage
The product may store simple interface preferences so your experience is less repetitive. That can include dismissing notices, remembering a preference state, or preserving a small piece of client side behavior that makes the interface easier to use.
These settings are not meant to build an advertising profile. They are there so the product does not feel like it forgets everything the moment you refresh the page.
Operational and support use
Cookie or session related data may also support security, diagnostics, and support workflows. For example, the system may need session context to show your ticket history or plan information correctly.
If you contact support, storage itself is not the point. The point is to let you stay logged in securely while the team can access the right account context to help you.
What you can control
You can manage many cookie settings through your browser. Be aware that blocking all storage can log you out, reset preferences, or break account features.
If you want the smallest footprint possible, use browser only tools where available and avoid signing in unless the workflow needs account features such as tickets or subscriptions.
Frequently asked questions
Does UnifyPDF use cookies only for tracking?
No. The main use is for sessions, request security, and practical product behavior such as remembering preferences.
Can I disable cookies?
You can, but some account and support features may stop working correctly if all storage is blocked.
Related pages
Closing note
Cookie use should be easy to explain. If a storage rule cannot be explained plainly, it should probably be reconsidered.